Managing information flows

The flow of information is key to our relationship with all our partners even before considering the physical flows.

This information must also be in real time and of good quality. This is the key point driving all the discussions with any actors in the supply chain (suppliers, customers, logistics hubs, hauliers, hauliers, end-customers, freight forwarders, etc.). We have acquired real expertise in developing all types of interfaces over the years.

We interface with all the ERP systems on the market :

  • SAP (native management of Idocs via RFC or flat file)
  • EDIFACT (via our Winedi platform, we treat all standard messages in mapping as specific messages)
  • VDA and GALIA in the Automotive industry
  • login with ERPs, such as DIVALTO, PROTEAN, NAVISION, EUREKA, SAGE X3, QUAILLAC or other customised ERPs
  • management of all types of login: FTP, FTPS, AS2, X400, ALLEGRO, dedicated VPN
  • hauliers: IFCSUM, retrieval of haulage plans, specific messages sent to all contractual parties.

We are developing our own extranet portal which will be available to the various actors in the supply chain :

  • real-time tracking of all information flows (acceptance, preparation, packaging, loading and co-packing).
  • standardised tracking of orders from a single overview making it easier to track your order through to delivery at the end-customer’s premises while you retrieve signatures
  • order entries, acceptance returns, file imports for any flows not managed within the ERP clients provide full traceability
  • load traceability, DDM and SSCC in real time via the inbound, storage, shipping and packaging portal
  • customisation and personalisation of the portal to arrange a schedule for loading or unloading
  • access in real time to invoicing information and to KPIs set with our customers
  • portal for managing merchandising returns
  • Complete supply chain for order flows: from the time they are created in the system to delivery at the end-customer’s premises
  • management of customer complaints using automatic analysis tools and drawing up of a Quality Assurance action plan